A guide on how to set up your multifactor authentication method
What you will need to fulfill the guide:
- Your smartphone*
- Internet connection
- Your computer
* If you do not have a smartphone, complete steps 0-4 and 14-15
We recommend setting up multiple authentication methods (e.g., your phone number or an additional app on another device) so that you will always be able to sign in, even if you lose your phone:
https://mysignins.microsoft.com/security-info
Please note
Sign in using your entire RUC email address and password
If you cannot remember your password for your RUC account, change it here
When signing in to any RUC system, make sure it says https://login.microsoftonline.com/ in the beginning of the address field
Step 1
Go to any RUC system where you need to sign in, for example the Webmail https://owa.ruc.dk/
Instead of the Single-Sign-On screen you know, you will be met with Microsoft’s sign in page
Write your entire RUC email address
Click Next
Step 2
Write your password and click Sign in
If you cannot remember your password for your RUC account, change it here
Step 3
This step will only appear the first time you sign in with multifactor authentication
Now you need to set up your multifactor authentication method
Click Next
Step 4
On your phone:
Install the app Microsoft Authenticator on your smartphone* by searching for “Microsoft Authenticator” in your app store or follow one of these links:
Microsoft Authenticator for Android
Microsoft Authenticator for iOS
Important: Do not set up the app yet. You will be guided through the process
On your computer:
Click Next
* If you do not have a smartphone, click “I want to set up a different method” in the bottom left corner and go to Step 14 in this guide
Step 5
On your computer:
Click Next
Step 6
On your phone:
Open the app Microsoft Authenticator and click on Scan a QR code
Step 7
On your phone:
Use the app Microsoft Authenticator to scan the QR code on your computer screen
Allow notifications in the app
Step 8
On your computer:
Click Next
Step 9
On your computer:
Wait for the app to approve the notification
Note the number on the sign-in window
Step 10
On your phone:
Approve the sign-in by typing the same number as the one on your sign-in window
Click Yes
You have 60 seconds to approve
Step 11
On your computer:
When the notification has been approved, click Next
Step 12
On your computer:
You have now successfully set up your Microsoft Authenticator app for multifactor authentication, and will in the future need to use the app when signing in
Click Done
Your RUC account will now appear in your Microsoft Authenticator app. If you add other accounts, e.g., your private email account, they will also appear here
Step 13
On your computer:
Click Yes, if you would like to stay signed in
This means, that you will not be asked to sign in as often
We recommend clicking No if you are not using a private device; and clicking Yes if you are using a private device
Step 14
If you no not have a smartphone
This step is only for setting up an authentication method without a smartphone
Choose Phone in the drop-down menu and click Confirm
Step 15
If you no not have a smartphone
Enter your phone number and click Next
In the future, when signing in you will receive a one-time code on the number you provided as your multifactor authentication method
You can always add your phone as an authentication method here: https://mysignins.microsoft.com/security-info
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